Best Western Palace Hotel & Casino
손님 리뷰
The hotel exceeded my expectations by providing an excellent and efficient check-in experience, which set a positive tone for my stay. The facilities were well-maintained and offered everything I needed for a comfortable visit, including modern amenities that enhanced my overall experience. Additionally, the staff were exceptionally friendly and attentive, always ready to assist and ensure that I had everything I required. Their welcoming demeanour made me feel valued and appreciated, contributing to a pleasant atmosphere throughout my stay. Overall, the combination of swift service, quality facilities, and friendly staff made for a truly enjoyable experience.
Sean
2025년 1월
Seaview room amazing views very close to, and over the sea, big full size windows across room, with glass door to stand on balcony (4th floor) Paragon restaurant dinner buffet really excellent imo., Everything cooked to perfection and with alot of thought, considering they had to feed so many people and cook so much food. Thank you to the Chef who served me,(didnt ask name 😕), was a great bloke and talked to everyone and took an interest in people. Was an indoor small pool and sauna and gym available on site. The bar area was very large and stylishly kitted out, with full length and width window views over sea, bar staff excellent, thank you to Renz (?) Prob not right spelling, lovely amenable person as were others. On site parking....rare for IOM., very useful. Cleaning staff super helpful thank you
Jon
2024년 9월
The staff were very friendly and helpful. Food was delicious. Spa pool all very good myself and my 11 year old daughter had a wonderful 3 night stay. We loved the pool and open all day no restrictions on jacuzzi pool so my 11 year old could use it too. Staff in lookys bar were very kind and helpful with my fussy eater daughter. Security staff at the hotel outside the casino were lovely and found my daughter’s missing soft toy. Also ate in the Chinese restaurant which is part of the hotel, service and food were great. Domestic staff were very helpful replenishing room teas coffees etc you only had to ask.all areas clean especially toilets etc
Mandy
2024년 9월
Cindy on front reception was extremely helpful and lovely to deal with. Nothing was to much trouble..
Claire
2022년 11월
In addition to the great location on the Promenade, by car the Palace Hotel is very close to the Ferry Terminal. I appreciated the engaging and friendly manner of staff members, especially Eve. One was spoiled for choice when it came to breakfast, a wide assortment of both hot and cold items, fresh fruit and fruit juices and every variety of milks. One could also request porridge and Manx kippers from the kitchen. There were lovely sunrise views from the bedroom window.
Wfsj
2024년 10월
The cost, the location, the view over the bay from the window, the transport links around the island. The range of entertainment facilities on site. Cinema, Restaurants, Bar, Swimming pool (heated), Bingo, Slots with cafe (free food and drinks). Plenty to do, even on a horrible winter's day, which prohibits travelling around the island. The town centre was nearby and looked really nice for xmas.
Manc
2024년 12월
Well situated on the promenade providing comfortable accommodation with great friendly staff offering excellent service and an excellent breakfast. Lookys Bar is a great addition offering a good selection of drinks and food both during the day and evening. The main restaurant also offered excellent food at competitive prices for one, two, or three courses . Overall, we thoroughly enjoyed our stay 👍
Kev
2024년 9월
Bar is great, fitness centre is very good too, and I couldn’t fault the staff they were all very good at their jobs.
Patricia
2025년 3월
The staff were great. The on site facilities with the gym, pool, casino, bar, restaurants and the surprise of the cinema in the car park at the back, meant, as a solo traveller, I had lots to do. The Chinese restaurant is one of the best I have ever been to.
Ian
2024년 2월
They allowed us to check in at 10am as our room was ready. No charge for this. They also let us keep our room until 12 on check out day. Beautiful pool, hot jacuzzi, great steam room, gym, casino, bar area. We booked this hotel as it was the cheapest but we couldn't have picked a better place. It is across the road from the beach. We are a sea view from our room. Breakfast was delicious. Handy for parkrun.
Jayne
2024년 10월
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